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Fast Made to Order goods

Industry leading speeds of under 10 days* to your door for embroidered, to order goods

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Customer Service

Sizing Charts are available for each product and the Return Policy can be reviewed at the top of this page.

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Return orders

An email notification will be sent to your user account letting you know when your order is ready for pick up.

Custom Defined Garment Offerings

We provide thousands of options for your company — from color to product to different department functions — and we’ll help you determine what styles to make available to your employees and what personalization to allow. You don't have to sacrifice individuality for organizational unity. With tens of thousands of options to choose from, we’ll narrow down the best options for your brand, allowing you and your staff to have the best of both worlds.

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FAQs

Ask us anything

Need something cleared up? Here are our most frequently asked questions.

Do you accept special shipping requests?

In some cases, yes. Contact customer service with your order number.

When will I receive my order?

We expect your order to be shipped to you in approximately 10 days or less from the date of your order. Note: Processing times must be added to shipping times. We cannot ship to PO boxes.

Can I use a credit card to pay for my order?

Yes. We accept Discover, Visa, Mastercard and American Express credit card for payment. Please submit accurate information; the billing address you enter must match the address your credit company has on file. Your order will not be processed without good credit card information.

Why does my order status say "Pending Auth"?

If the status of your order is PENDING AUTH, this simply means your order is being processed through our order authorization system. If we need any additional information from you regarding your order, we will contact you via phone or email.

How do I add notes to my order?

In the Shopping Cart, there is an option next to each garment. Click the "ADD NOTES" link. This opens a window that will allow you to add notes and instructions for that garment.

Can I add more garments once my order has been placed?

Yes. You can add shirts to your order but there is a small window of opportunity to make changes. The sooner you let us know of additional sizes, the better. We recommend contacting your customer service rep by the second or third business day at the latest. You cannot add shirts to rush orders. Adding shirts may delay the production time of your order.

Still have questions?

Can’t find the answer you’re looking for? Please chat to our friendly team.

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